The importance of sending feedback
By Jim Gordon, co-author of
Office 2011 for
Mac All-in-One For Dummies
Did you ever wonder how
Microsoft came up with the seemingly mindless arrangement of
buttons and tabs on the Ribbon in Microsoft Office? A major
factor in deciding the order of command buttons on the
Ribbon is the automatic feedback provided by users who
participate in the Microsoft
Customer Experience Improvement Program (MCEIP). The
most frequently used commands are found on the Home tab of
the Ribbon. As you go to the right in the Ribbon, you will
find features that are used less frequently. The least used
Office commands are turned off by default in the Ribbon or
aren't even exposed on the Ribbon at all, which
unfortunately almost ensures they will remain less
frequently used. Commands that are rarely used face the ax,
which could be bad for you or your organization if you rely
on one of the lesser used features in Office.
If you use commands other than
those found on the Home tab, you should participate in
MCEIP. It is especially important that you and every
installation of Microsoft Office in your organization
participate if you use custom menus, toolbars, macros,
add-ins, the developer tab of the Ribbon, or any feature at
all that shows you use more than just the most used commands
on the Home tab of the Ribbon. If you don't let Microsoft
know you use them, these lesser-used commands could be
removed from future versions of Microsoft Office.
Participation in MCEIP is free
and voluntary. To participate, go to the preferences in
Word, Excel, PowerPoint, and Outlook and choose the Feedback
In the Feedback preferences,
click the radio button for "Yes, I am willing to participate anonymously in
the Customer Experience Improvement Program"
(Recommended) and then click the OK button.
some of the above books focus on Word 2010, they are also
apropos for Word 2011.
Jim Gordon's MVP